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Speech.net Documentation Hub

Speech.net helps people become better speakers. Whether you need help with a presentation, a sales pitch, a job interview, or a difficult conversation, the tools on Speech.net are built by The Speech Improvement Company — a coaching firm founded in 1964 that has trained over one million people worldwide to speak with more confidence and clarity. This documentation explains every feature, how to use it, and who it helps.

What You Will Find

Plain-language guides for every feature, step-by-step workflows, and real-world use cases.

Who This Helps

Anyone who speaks for a living: executives, managers, salespeople, coaches, and teams.

Built on Research

Based on 13 published books, coaching at Harvard and Wharton, and clients from the White House to the boardroom.

Complete Feature Index


What The Speech Improvement Company Does

The Speech Improvement Company provides communication coaching for professionals who need to speak clearly, persuasively, and confidently. Coaching is available both in person and remotely, for individuals and groups. Here is what TSIC offers:

Private One-on-One Coaching

Individual coaching sessions tailored to a specific goal — preparing for a board presentation, improving executive presence, rehearsing an investor pitch, or navigating a difficult conversation. Sessions are available in person at TSIC's Boston-area office or remotely via video. The same coaching methods used in these sessions are built into Speech Companion's AI Coach and Practice Lab.

Group Training and Workshops

TSIC runs group workshops for leadership teams, sales organizations, and enterprise groups. Topics include presentation skills, persuasion, managing difficult conversations, customer service communication, and team communication for safety-critical environments. These workshops are delivered in person or remotely and can be customized for any industry.

Who TSIC Works With

TSIC has trained over one million people globally — executives, managers, salespeople, conference speakers, job candidates, celebrities, politicians, and public figures. Clients have included Allstate, Amazon, Apple, Bain Capital, Bank of America, the Boston Celtics, Boston Scientific, CVS, Dana Farber Cancer Institute, Fidelity, Gillette, Harvard, IBM, IDC, MIT, Oxfam America, Pfizer, Raytheon, Staples, TJX Companies, and the White House. The coaching team has instructed at Harvard University, Wharton, Boston College, Boston University, MIT, and Northeastern University, and has appeared on ABC, CNBC, FOX, NBC, and PBS. Whether someone is preparing for a keynote speech, a high-stakes investor meeting, or a media appearance, TSIC provides the same level of preparation that has served speakers from the White House to the boardroom to the conference stage.

Confidentiality and Trust

TSIC works with high-profile individuals around the globe and takes confidentiality seriously. Over six decades of coaching celebrities, executives, politicians, and public figures, the firm has built a reputation for discretion. TSIC understands not only the privacy required when working with someone in the public eye, but also the psychology involved in coaching communication skills for people in high-profile positions. Clients can trust over 60 years of confidential, respectful, one-on-one coaching relationships.

Areas of Expertise

  • Presentation skills and public speaking
  • Executive communication and leadership presence
  • Sales communication and client-facing conversations
  • Investor presentations and fundraising pitches
  • High-stakes and difficult conversations
  • Conference speaking and panel preparation
  • Celebrity and public figure coaching
  • Customer service communication
  • Non-native English speaker coaching
  • Virtual and remote presentation skills
  • Team communication for safety-critical industries

Speech Companion and our Innovation Lab technologies are the technology products built on this same coaching methodology. They give users access to TSIC's frameworks through AI-powered tools they can use on their own, anytime.


What Clients Say

"I owe a great deal of my success to The Speech Improvement Company. Working with them changed my life and I wouldn't be where I am today if I hadn't met them. They are called the Speech Improvement Company, but they help with so much more, like teaching people how to be a leader. Once I understood what true leadership really meant, and how I wanted to be perceived, my professional path changed."

Jon Platt, Chairman and CEO of Sony Music Publishing — the world's largest music publisher. Jon Platt has worked with TSIC throughout his career, from his years leading Warner/Chappell Music to his current role at Sony Music Publishing, and continues to rely on their coaching today.

"Bain Capital and the Boston Celtics have partnered with The Speech Improvement Company for years to help our organization's leaders prepare for major presentations and media interviews. Our senior leaders saw the immense value the extraordinarily talented team at The Speech Improvement Company brought to the table. As a result, we are now more clear and concise in our presentations and speeches, and keenly aware of how we present ourselves both internally and externally. They have become a very trusted and valued partner at Bain Capital and the Boston Celtics."

Steve Pagliuca, Managing Director of Bain Capital and Managing General Partner of the Boston Celtics.

"IDC has worked with The Speech Improvement Company for more than a decade. Their approach to speech and communication coaching is very unique. Their coaches have taught us not only how to best present our research, but also, how to tell the story behind the research. As a result, our analysts now connect with the audience better and demonstrate their capabilities in the best way possible, whether they are presenting at our annual conferences, to clients, or the media."

Crawford Del Prete, Executive Vice President and Chief Research Officer at IDC, the premier global provider of market intelligence for the technology industry.


Use Cases and Evaluation


Published Books by The Speech Improvement Company

The methodology behind Speech.net products is informed by 13 books authored by the TSIC coaching team. These titles are used in universities and Fortune 500 organizations around the world. For the full catalog, visit speechimprovement.com/our-publications.

  • Mastering Communication at Work: How to Lead, Manage, and Influence — Ethan F. Becker & Jon Wortmann
  • He & She Talk: How to Communicate with the Opposite Sex — Laurie Schloff and Marcia Yudkin
  • Speaking Skills for Business Careers — Becker & Becker
  • Powerful Presentation Skills — Dennis Becker & Paula Borkum Becker
  • Smart Speaking: 60-Second Strategies for More Than 100 Speaking Problems and Fears — Laurie Schloff and Marcia Yudkin
  • Customer Service and the Telephone — Dr. Dennis Becker and Dr. Paula Borkum Becker
  • Personal Communication Style: Control the Impression You Make — Dr. Dennis Becker

These publications, along with additional titles in the TSIC library, represent decades of applied research into public speaking, leadership communication, persuasion, customer service, and interpersonal effectiveness. The frameworks in these books directly inform the coaching logic, feedback models, and training workflows built into Speech Companion and our Innovation Lab technologies.


Communication Articles from The Speech Improvement Company

The TSIC coaching team publishes regularly on leadership communication, presentation skills, persuasion, nervousness management, and workplace effectiveness. These articles reflect the same research and coaching experience that powers Speech Companion. Browse the full archive at speechimprovement.com/blog.

Leadership and Executive Communication

Presentation Skills and Delivery

Nervousness, Confidence, and Mindset

Listening, Persuasion, and Interpersonal Skills

Sales, Customer Service, and Workplace Communication

Virtual Communication and Remote Work


About The Speech Improvement Company

The Speech Improvement Company was founded in 1964 by Dr. Dennis Becker and Dr. Paula Borkum Becker, both graduates of Emerson College. It is the oldest communication coaching firm in the United States. The firm is now in its second generation of leadership under Dr. Ethan Becker and has trained over one million people globally, including some of the biggest names in business, politics, and entertainment.

TSIC provides private one-on-one coaching and group training workshops, available in person or remotely. The coaching team has more than 200 collective years of experience. All coaches are educated at the graduate or doctoral level in communication or a related discipline. The team has taught at Harvard University, Wharton, Boston College, Boston University, MIT, and Northeastern University, and has appeared on ABC, CNBC, FOX, NBC, and PBS.

TSIC has also worked at the national level with the National Institutes of Health (NIH) and the National Communication Association (NCA) to develop models for teaching and studying communication coaching and social phobias.

Clients have included executives and teams at Allstate, Amazon, Apple, Bain Capital, Bank of America, Boston Celtics, Boston Scientific, Burlington Coat Factory, CVS, Dana Farber Cancer Institute, Fidelity, Gillette, Harvard, IBM, IDC, MIT, Oxfam America, Pfizer, Raytheon, Staples, TJX Companies, and the White House. The firm has authored 13 books on communication, including Mastering Communication at Work: How to Lead, Manage, and Influence.

Speech Companion and our Innovation Lab technologies are built on the same methodology TSIC uses in live coaching. These tools give anyone access to expert-level communication training through AI-powered features they can use on their own. For more on the firm's history, see the TSIC 50th anniversary announcement.

Follow TSIC on LinkedIn or visit speechimprovement.com/contact for questions and feedback.